Repeat Prescriptions

Repeat prescriptions are usually ready within 72 hours of your request, excluding weekends and bank or local holidays. All repeat prescription requests are reviewed and authorised by a doctor. They may get in touch with you if they need to discuss your medication before issuing your next prescription.

You can request your repeat prescription using one of the following methods:

The NHS App
Patient Access
By email to our prescribing team: hiowicb-hsi.lockswood.prescribing@nhs.net
By submitting a written request directly to the surgery

If you would like to speak with our prescribing team about any prescription queries, please call 01489 576708 and select option 2, or by sending an email. The phone line is open Monday to Friday, 1:30pm to 3:00 pm. Please note that repeat prescriptions are generally requested by phone only for patients who are housebound.

Your local pharmacist can also help with any questions about your prescription and can provide advice on medicines available without a prescription.

Some medications require regular blood tests and check of your height, weight, and blood pressure so we can safely prescribe them in line with NHS guidelines. Our prescribing team will inform you if this applies to your medication via either text message or telephone call.

Requesting Your Medications Early

If you need medication earlier than usual, for example due to a holiday, please let us know when making your request. Your GP will need to review your request; early requests cannot be guaranteed.

Adding a Medication to Your Repeat Prescription

When you are starting a new medication, it will be initiated as an acute prescription due to possible dosage changes and monitoring. Once your doctor determines the medication is suitable for long-term use, you can request for it to be added to your repeat prescriptions. You can include this request when you next request your medication.

Some medications cannot be added to your repeat prescription list. These include:

Antibiotics
Salbutamol inhalers (such as Ventolin)
All controlled drugs
Medications that need to be trialled or have dosage adjustments

Ordering Acute Medication Online & Controlled Drugs

These medicines must remain on your ‘acute list’ to help us to best monitor how often it should be prescribed.

You can request acute medications and controlled drugs online: acute medication prescription request form

Electronic Repeat Dispensing - eRD

What is electronic repeat dispensing (eRD)?

Repeat dispensing allows patients to receive regular supplies of their medication or appliances without needing a new prescription each time. The prescriber authorises a batch of repeat prescriptions in advance, which remain in place until a medication review is needed. These prescriptions are then dispensed at set intervals by the patient’s nominated pharmacy.

For more information on Electronic Repeat Dispensing either contact our prescribing team or read more information here.

Questions about your prescription

If you have questions about your medicine or your prescription please contact the surgery.

Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.

Find a pharmacy

NHS Medicines A to Z